Veeam installer logs Anyway, just need more info on your backup setup as I shared above to be able to assist you further. Dec 11, 2010 · Running V6 for the first time. Jun 1, 2023 · Depending on what you’re trying to do, and how you’re going about doing it (Agent vs VBR), you may need to add a Gateway and/or Proxy server to your Backup configuration, whichwhen you do, Veeam will install the Installer service on it. If you find that the expected log files are not in the default location, check if the log location has been customized. Proxy process and then the installer continued. To export Veeam Service Provider Console Management Agent logs for one or more client agents, please: Log into the Veeam Service Provider Console UI and navigate to Discovery > Discovered Computers. I have tried to uninstall the previous Veeam installation, removing the SQL installs, and also removed the Veeam folders in ProgramData an Program Files but nothing worked. May 29, 2013 · Matt, if the automatic upgrade procedure fails, I believe you can copy the Veeam Transport Service setup package located in C:\Program Files\Veeam\Backup and Replication\Backup\Packages folder (by default) to upgrade the proxy. [Optional] Pre-create Veeam ONE database . dll at System. Method 1: Simple (Larger Log Bundle) Zip everything found in the folder: Start-> Run-> services. You can also remove the Veeam folder under HKLM\Software as well as if there HKCU\Software. config file in those two folders that needed Full Control for local Administrators, and when I did that and ran the standalone Console installer (V11) using Run As Administrator, it sailed through! Nov 19, 2013 · Si votre cas concerne Veeam Agent for Microsoft Windows ou Veeam Agent for Linux, les logs doivent être collectés à partir des machines individuelles ainsi que du Veeam Backup & Replication. For more information, see Microsoft SQL Server Log Backup, PostgreSQL WAL Files Backup and Oracle Log Backup. The actual configuration of the Veeam instances is backed up with 10 versions on a repo if you're worried about jobs and such. For more information, see the installation logs. 3604 arrived this… Sep 27, 2012 · Anyway, if you cannot find logs, you can just export them to any location launching the Log Collection wizard via Help > Support Information command in the main menu, and then browsing to the exported log files by using the Open folder link at the last step of the wizard. x, ran great for years, thanks Veeam! When I tried to upgrade to latest VBR, as downloaded from website The upgrade failed, complained about Veeam Agent for Linux. FileVersionInfo. msc-> Stop the Veeam installer Service. Jan 14, 2016 · Just ran into this also on an 8 to 9 upgrade, had to uninstall 8 to recover from the issue and am rebooting now. By default, log files are written to a location on the system volume (e. Veeam v11 community was running fine until I upgraded to v12. GetVersionInfo(String fileName) May 26, 2024 · Hello, Thanks, cannot install VBR 12. See logs for details. We did install the 8. Users browsing this forum: and 51 guests. when I look at the report for the job it says "Job has failed. 1The server was running VBR 11. Backup has failed for a number of VMs . Dec 12, 2019 · I am trying to install a Veeam Backup and Replication agent to an Exchange server, but it fails on me with the following error: “Installing package Veeam Agent for Aug 8, 2024 · Log shipping servers are dedicated components that Veeam Backup & Replication uses for backup of Microsoft SQL Server transaction logs, PostgreSQL WAL files and Oracle archive logs. msi" /L*V "c:\temp\install. 9 KB) Jul 3, 2023 · > Here's a snippet of the logs, it obviously cant load the files since that directory does not exist. . Aug 23, 2024 · Upload the Veeam Agent setup files on the computer you want to protect. It finally installed the update to Windows agent. I used Task Manager to kill the Veeam. Veeam Support (case 04831970) advised me that it was the powershell. I tried to install again, and now there was no option to upgrade, ju Oct 27, 2010 · Veeam Community discussions and solutions for: Unable to install VEEAM Backup Catalog of Veeam Backup & Replication I was looking for the install log, before your The default Veeam install usually comes with sql express, which is free anyways. Nov 19, 2013 · This article documents how to collect logs from Veeam Backup & Replication and additional information to include when submitting a Veeam Support case for technical assistance. We would like to show you a description here but the site won’t allow us. Logs are stored on the backup server and all servers added to the backup infrastructure: Installation and upgrade logs - the %ProgramData%\Veeam\Setup\Temp folder. Running the individual installer showed it hanging at "stopping services". Refer to setup logs for details" Mar 7, 2024 · Veeam Backup & Replication provides detailed logging of performed activities, data protection and disaster recovery tasks. Oct 9, 2024 · We have been wrestling with the v8 update with our Veeam M365 Backups. g. To do this, navigate to Control Panel > Programs > Programs and Features, find the Veeam Installer Service in the list of programs and uninstall it. Mar 7, 2024 · To collect log files from the backup server and servers managed by Veeam Backup & Replication, use the Export Logs wizard as described in section Exporting Logs. If you want to see timestamps on the logs, select the Show timestamps check box. At the bottom left corner of the Veeam ONE Settings utility, click Export logs. VO_AGENT_TYPE . log" step recommended here, but the only difference it makes it that the We would like to show you a description here but the site won’t allow us. Mar 14, 2022 · So I would think there are two options here - Open a Support ticket to see if they have a quick fix for this; Uninstall VBR completely and then reinstall it again pointing to your DB you are using - this way you don’t loose anything and can take a configuration backup beforehand just in case. Perform the following steps on the Veeam Backup Server: Feb 21, 2018 · Running into the same issue, there are 5 other forum threads describing what appears to be the same issue - yet NONE of them contain the steps to actually RESOLVE the issue (if there is a fix, that is) - tried the "Veeam_B&R_Endpoint_x64. Unless you have a massive environment, I'd just say let it use that. My suggestion to you is, if you are installing on a virtual server, can you create a new virtual server and install it again? Sep 19, 2018 · Export Management Agent Logs. Sep 30, 2024 · Did you check the installation logs to see if there is any more details? They are here - C:\ProgramData\Veeam\Setup. FileNotFoundException: C:\Program Files\Veeam\Backup and Replication\Backup\Packages\VeeamDeploymentDll. msi from the exe-installer using 7zip. Update script example: Dec 13, 2023 · If the Veeam Backup Enterprise Manager web console is unavailable, please review the following options for manually collecting logs. The issue can be further identified by reviewing the installer log files found in C:\ProgramData\Veeam\Setup. As a result I am unable to do a support case. *If Veeam Backup Enterprise Manager (VBEM) is installed on the same server, the LogDirectory value for VBEM must also be configured to ensure logs are written to the expected directory. Mar 5, 2013 · Contact Veeam support team for an assistance with the logs. HI @coolsport00 This is totally new installation I'm not sure if anyone else faced this issue but anyhow it is fixed now I install the new instance latest sql DB and attached during the veeam one deployment. log file is stored on the Veeam Backup Server within the folder: C:\ProgramData\Veeam\Backup\Utils. Jan 17, 2024 · Hi Sebastien D. In the programs list, right-click Veeam Agent and select Uninstall. >08. Software is installed on a Win10 dedicated PC. iso. Also check the Add/Remove Programs in Control Panel to ensure there is nothing old there that can be removed. " Feb 8, 2024 · First of all, problems like this can happen all the time in the IT industry. The prerequisite components installed and used by Veeam Agent are not removed during the uninstall process. IO. Logs for Veeam Backup for Microsoft 365 Installation and Upgrade Nov 19, 2024 · Agree with Chris hereif this doesn’t install properly, you can always install a more current version and then re-attempt VONE install. Since you aborted the installation previously, have you tried repairing the Veeam Backup and Replication installation? Also consider downloading a fresh copy of the file. The VMC. Apr 3, 2015 · Hello, I am trying to install VEEAM Endpoint Backup on my Windows 7 Pro - 64bit laptop. Wait for the process to complete. Feb 5, 2025 · To do this, in the search field, enter the text you want to find in the session log and press [Enter]. 3 ISO named VeeamBackup&Replication_12. I went back to the server, switched "Veeam agent for Microsoft Windows" back to Automatic and started the services. , welcome to the forums. But why does it think that? This could mean numerous things. Jul 18, 2024 · Veeam Agent logs for computers of all protection group types are stored on the Veeam backup server. Below are the relative log path lists for Veeam ONE. When I attempt to and run as an administrator, I receive the following error: Installation was interrupted, or something did not work, as expected. I then opened the installer as an administrator and began the install. Page updated 3/7/2024 Page content applies to build 12. Use one of the following Jan 4, 2024 · Veeam ONE will launch the Veeam ONE Settings utility. Oct 31, 2023 · If you don't have a copy of the original exe-based installer, check the Veeam Downloads page to see if the installer for the version installed is available for download. 2022 10:57:53]]INFO] Creating Installer Application instance. Jul 15, 2016 · I am trying to install the latest version and am getting the following error message when I execute the installer: "Failed to initialize setup program. Example: INSTALLDIR="C:\Veeam\" The component will be installed to the C:\Veeam\Veeam ONE Agent folder. Like backup jobs are located in the “Backup” folder then broken down in to subfolders by job name. Jun 25, 2019 · I then restarted "Veeam installer service". I have removed Antivirus, firewall off, check UAC off. Uninstall obsolete version of the Veeam Installer Service. Yes. To choose whether to see logs in local time or UTC, toggle the Local time switch. 310_20241201. a) On the Hyper-V Host, open Windows Explorer and go to C:\Windows\Veeam\Backup and Replication. Diagnostics. If the Windows machines where Veeam Agent for Microsoft Windows is installed has an internet connection: Open an Administrative PowerShell console. Install updated version of Veeam Agent. 310_20241211. exe. Feb 4, 2025 · To uninstall Veeam Agent for Microsoft Windows: From the Start menu, select Control Panel > Programs and Features. Backup. If it is, download it and extract the Veeam_B&R_Endpoint_x64. C:\ProgramData\Veeam). Good morning, We are running VB365 Community Edition v7. Sep 6, 2024 · Downloading VCSP Pulse Plugin Logs; Downloading Veeam Service Provider Console Logs from Veeam ONE Plugin; Downloading Veeam Service Provider Console Logs from Veeam Backup for Microsoft 365 Plugin; Downloading Veeam Service Provider Console Logs from Veeam Backup for Public Clouds Plugin; Viewing and Exporting Task and Activity Logs; Creating Apr 4, 2025 · Log files and traces help you and Veeam Customer Support specialists to troubleshoot product operation issues when working with Veeam Backup for Microsoft 365 and Veeam Explorers. Jul 8, 2021 · I am trying to install Veeam Agent for Microsoft Windows version 5. Veeam Backup & Replication interoperates with other Veeam products. Archiver. Keeping logs on the system drive is not recommended as they can easily fill up the entire volume and make the system services crash. I have the install logs available to submit to support if I am able to do that. Feb 24, 2020 · Just to indicate the precise solution, as permissions on those two WindowsPowershell folders did not solve the problem. Specify 1 if you want to install Veeam ONE agent server. 3. When launching the V12 console, it asks for an Host upgrade which arrives to an error:“failed to upgrade host comp Jun 8, 2017 · Of course, the folders would be written over, but my hope was the new install would repopulate the folders. Then you will be able to use the upgrade option in the Veeam console. The VM that had the original B+R console installed on it was one of the VMs that went down so I am trying to use another instance of B+R to access the files and restore them until we are able to get back up again. 3007 P20230421 under Windows 10. It is important to note that the only thing I had done was uninstall VBR and planned to reinstall it. If you back up computers with pre-installed Veeam Agents, you can also collect logs directly from the protected computer. The Veeam world is a different world. iso) was made available, which contains a check that stops the installer from proceeding if the Windows Script Host is disabled (documented in KB4699). Feb 27, 2023 · Dear Community,our installation is based on a single Hyper-V host with 3 VMs. 4584 on Windows 11 Version 10. Then switch to my Veeam backup server and ran update from the Inventory tab on the Veeam server. Jan 8, 2018 · Veeam Community discussions and solutions for: Agent log files of Veeam Agent for Microsoft Windows Aug 6, 2021 · During the installation process, Veeam installers extract and execute files from the temporary folder. On 2024-12-16, a new ISO (VeeamBackup&Replication_12. 03 onto my computer. When you export logs, Veeam Agent collects its log files and configuration files, exports them to an archive file in the tar. Somehow, upgrades of Veeam B&R on the backup server never had a problem updating the various Veeam services until now. Aug 25, 2023 · The log folder provided by the Veeam Backup for Microsoft 365 updater in the msiexec command directs it to write logs to the path: C:\ProgramData\Veeam\Backup365\Logs\Setup\ That 'Setup' folder is missing in Veeam Backup for Microsoft 365 deployments from AWS/Azure Marketplace, which causes the update to fail. If you want to create a local copy of the logs, you can export the logs to a Dec 5, 2022 · Note: The log location specified below is the default path. Apr 3, 2014 · When collecting logs for a Veeam Support case, please use the Export Logs option within the Veeam ONE Settings Utility. Normally, the setup automatically creates the Veeam ONE database in the course of installation. 1 release. Veeam. Mar 20, 2021 · Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE) Aug 9, 2022 · Unable to install Veeam Version 5. Oct 9, 2013 · Determines where log files created by Veeam Backup & Replication will be stored. 22000 Build 22000 but it fails on the last step on starting the services. If you are here, check under what user these are running (Local system or a designated user). Mar 14, 2017 · Veeam Community discussions and solutions for: Veeam Proxy Log File settings of Veeam Backup & Replication Dec 10, 2024 · The issue described in this article only occurred when using the initial Veeam Backup & Replication 12. Nov 17, 2017 · This article explains how to collect the logs required for a Veeam Agent for Microsoft Windows support case. Mar 11, 2025 · If you install Veeam ONE on a VM, use built-in tools of the virtualization management software to mount the installation image to the VM. Jan 25, 2019 · Veeam Support - Case # 03406514 Can't install Veeam Mount Service on windows 2008 (64bits) Storage server. Every time I open the console it prompts to update then fails. gz format and saves this archive file to a directory on the Veeam Agent computer. 1. 0/1. The Veeam ONE Settings utility will export logs and save them to a ZIP archive in the specified location. txt (16. Leave the window open as you will need to replace two files. Fail-message referencing a log file but no mention of it's location. Dec 13, 2012 · I installed Veeam Backup & Replication and open the Console. The previous case closed with a fairly environmentally specific issue, so it's best to Open a Support Case and let Veeam Support check the setup logs and gather some information on the environment. Specifies the mode in which Veeam ONE agent will run. 08. Specify a location to which the exported logs must be saved. 1139 Apr 20, 2021 · Just had the same problem with the installer from the iso-file. Copy from the Veeam installation machine to the Hyper-V host and run. Childerhose This is the only KB that I can find that may help otherwise open a Support ticket to get further assistance - KB4259: Veeam Agent for Microsoft Windows can't be started or installed after upgrade to Windows 11 Jul 27, 2021 · It is a great resource and shows you where and what to look for in the logs with examples too. In a way it's a little funny to run into a bug like this on a standard leap year (the next exception to leap year is in 2100 -- that will be the next next gen's problem), but also a little scary given what Veeam's job is. Jul 1, 2021 · Since upgrading to B&R 12 and VAL v6, two additional service are installed on system: - Veeam Transport Service - Veeam Installer Service Both reside in /opt, register themselves with systemd and store logs to a different directory (/var/log/VeeamBackup, as opposed to agent's /var/log/veeam). Common. ---> System. Feb 4, 2025 · This operation may be required if you want to report an issue and need to attach log files to the support case. However now cannot install the console on my remote workstation. Thanks. CRegeneratedTraceException: Failed to get Installer's DLL distrib version. 1044 update on the server and everything seems to be working so far. Key Location: HKLM\SOFTWARE\Veeam\Veeam Backup and Replication Value Name Feb 11, 2020 · I have been trying to install Veeam Backup and Replication on my laptop to try and restore some files that are on another repository. Nov 22, 2010 · This still applies to the latest 12. Aug 5, 2024 · Service cannot be started. To avoid this scenario, the best practice is to move logs to a separate volume or drive. Updates for VB365 Explorer to 12. VBR upgrade the VpowerNFS and vTransport to update4 Regards Nov 22, 2023 · By default, Veeam ONE uses the Veeam ONE Agent subfolder of the C:\Program Files\Veeam\Veeam ONE folder. Veeam ONE and all of the SQL Servers were still installed. 0. Now the Steps: Click on Virtual Machines -> Right Click on Microsoft Hyper-V and Add Server After typing the Local IP Adress, Hyper-V Standalone -> type the Credentials -> Click Next Nov 20, 2019 · It seems the Installer Service never got upgraded with newer releases, and since this particular repository has been in use since at least 2020, the installer service was still on version 10. Jun 24, 2019 · Hello, I’m trying to Install Veeam Backup and Replication on a Windows 2016 Host, but the installation fails with the following error… The setup log-file has been attached … Veeam_Inst_Log. Log Files are located here - C:\ProgramData\Veeam. This is where you will find the logs for the respective jobs. Comment collecter les logs pour Veeam Agent for Microsoft Windows: Apr 13, 2022 · I deleted the app and all files about Veeam but after the new install the service doesn’t start @Chris. xsslypevyofpmmkbksvbsmpgqlfqvkwqglmptbqawqaeqfqrgpvbdyashnymgaefwlyezcuoslmko